Customer Service

One of our core values at Sana Commerce is Supercharge Our Customers. How can we give our customers the absolute best service? At Sana, we like it when you take ownership of your relationship with our customers.
View all positions in Customer Service

By using creative problem solving or helping our customers learn more about e-commerce, you get to be the hero of the story. We use a ticketing system to address customer inquiries. By assisting customers in need, you can increase customer satisfaction and impact the way our customers see us.

"In the role of Service Consultant, I am the middle link between the developer and customer. The ultimate goal of my role is to explain complex technical issues to the customers in a easy simple way and help their shop succeed and their business to prosper."

-Katie Durisova
Customer Service Consultant

Careers in Customer Service

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