Core values: Defining our culture
As Sana Commerce grows, it's important to stay true to the principles that drive our culture and keep us moving into the right direction. These core values reflect who we are now and where we're heading - they're the touchstone of our everyday choices and long-term goals.
Champions of Our League
We deliver lasting success, balancing quick wins and long-term value.
Proud of our unique product and extensive B2B knowledge, we choose to lead and are champions of our league. We consistently strive to enhance and use our expertise and skills to drive success not only for ourselves but for our customers and partners. We’re committed to continuous improvement, using our expertise to deliver meaningful results. No matter what role we are in, we bring unmatched value to the table, every day.
How to be a Champion of Our League at Sana Commerce:
• Drive continuous improvement: Seek ways to enhance both our solution and the value we bring.
• Share insights: Offer knowledge that keeps us ahead in B2B innovation.
• Embrace challenges with confidence: Tackle complex tasks that define our success.
• Connect and learn: Work with peers, sharing experiences to strengthen our collective expertise.
Supercharge Our Customers
We're revolutionizing B2B commerce together, helping our customers to lead and succeed.
Our Customers are at the core of everything we do. We genuinely care and go out of our way to understand and address their unique challenges. By delivering not just the best long-term solutions, but also providing the tools, insights, and support they need to achieve their full potential.
How to Supercharge Our Customers at Sana Commerce:
• Be a strategic partner: Use our expertise to address customer needs and uncover new opportunities that lead to real, long-term success.
• Be dedicated: Commit to meeting and exceeding customer needs by anticipating challenges and delivering strategic insights.
• Communicate clearly and confidently: Keep customers informed with transparent communication, building trust through honest conversations.
• Collaborate as one team: Work across teams to provide seamless, high-value support for our customers that reflect shared expertise.
Determined to Grow
We embrace challenges, growing and raising the bar for ourselves and our industry. Individually and as a team we take on big challenges, elevating the company and ourselves. While taking ownership, we iterate, experiment, reflect and evolve. We can make an effort to learn continuously, utilize multiple feedback channels. and leverage data. Mistakes are seen as opportunities to learn and adjust, while we ensure to keep momentum.
How to be Determined to Grow at Sana Commerce:
• Pursue continuous learning: Take ownership of your growth by seeking opportunities to expand your expertise and skills.
• Embrace feedback: Leverage input from peers, mentors, and data to improve and guide your decisions.
• Act with urgency: Push forward and deliver timely results to maintain relevance and drive impact.
• Set ambitious, actionable goals: Aim for milestones that challenge you and propel personal and team progress.
Bold Together
We dare to be bold because we have each other's back.
We thrive on collaboration. Across different time-zones, we work as one team, celebrate success and play in position to win. We leverage diverse perspectives for better outcomes, have courageous conversations, and respectfully say what needs to be said. We take risks and challenge the status quo, confident that together, we can overcome any obstacle.
How to be Bold Together at Sana Commerce:
• Foster inclusive conversations: Actively involve colleagues, share constructive feedback while staying mindful of cultural differences and communication styles.
• Support your colleagues: Be ready to step in and help when needed, playing your part to enable others to succeed.
• Speak up: Share bold ideas and challenge assumptions to reach the best outcomes, even if it means pushing beyond comfort zones or conventional thinking.
• Celebrate wins together: Recognize and celebrate successes as a united team, acknowledging everyone's contributions and the collective effort.
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