Core values: Don’t just write them on the wall — live them!
Customer Centric
Associated words:
Dependable / Passionate / Empathetic
Our customers are the reason we exist. We believe in the success of our customers and are dedicated to helping them achieve their goals. Their success is our success as it drives growth for both us and them.
Some examples include:
• I go the extra mile for our customers.
• I keep my word.
• I have a strong sense of ownership.
• I put myself in the shoes of our customers.
• I treat our customers like I would like to be treated myself
Learning Mindset
Associated words:
Self-improving / Challenge-seeking
Sana Commerce employees will tell you when they know something and when they don’t. If they don’t, they’ll be committed to finding the answer. They are constantly looking to improve and challenge their existing knowledge base.
Some examples include:
• I will step outside of my comfort zone because this helps me grow.
• I believe in learning from my successes and my failures.
• I strive to take my specialism to the next level.
• I strive to be my best self.
Learning Mindset
Associated words:
Self-improving / Challenge-seeking
Sana Commerce employees will tell you when they know something and when they don’t. If they don’t, they’ll be committed to finding the answer. They are constantly looking to improve and challenge their existing knowledge base.
Sana Commerce employees will tell you when they know something and when they don’t. If they don’t, they’ll be committed to finding the answer. They are constantly looking to improve and challenge their existing knowledge base.
Some examples include:
• I will step outside of my comfort zone because this helps me grow.
• I believe in learning from my successes and my failures.
• I strive to take my specialism to the next level.
• I strive to be my best self.
Results Driven
Associated words:
Ambitious / Persistent / Focused
We’re an ambitious group here at Sana Commerce, there’s no denying that. We set tough targets and give our all to reach them. Of course, we also know that being result driven is about more than just KPIs. It’s about creating value, tackling challenges head-on and supporting our colleagues in reaching their goals.
Some examples include:
• I am a go-getter: I don’t give up when something is difficult.
• I always look for ways to improve the results.
• I set ambitious goals for myself as this inspires me to perform
better
Entreprenuerial
Associated words:
Proactive / Curious / Optimistic
Sana Commerce exists today because a few people had a great idea and brought that idea to life. We continue to grow and thrive because that same entrepreneurial spirit is still strong within our company.
Some examples include:
• I want to make a (visible) impact with my work.
• I like new technologies and believe they help us advance.
• I like to try new things and take (calculated) risks.
• I take control of my own destiny.
Entreprenuerial
Associated words:
Proactive / Curious / Optimistic
Sana Commerce exists today because a few people had a great idea and brought that idea to life. We continue to grow and thrive because that same entrepreneurial spirit is still strong within our company.
Some examples include:
• I want to make a (visible) impact with my work.
• I like new technologies and believe they help us advance.
• I like to try new things and take (calculated) risks.
• I take control of my own destiny.
Team Spirit
Associated words:
Helpful / Encouraging / Humble / Inclusive
Do you have fun with your team and enjoy making progress together? Sana Commerce is a team of enthusiastic, excited colleagues who look forward to making an impact each day — together. We also strive to build a safe, equal and inclusive culture, where people from all backgrounds can feel at home and be their (best) self.
Some examples include:
• I enjoy working in a team, learning from the people around me and
celebrating success together.
• I share the credit with the team, because I value teamwork and I
understand there is no such thing as individual success at Sana
Commerce.
• I am eager to help the people around me.
• I embrace all identities and cultures. I understand that diversity of
thought, background and identity benefits us all
What are core values?
Core values are the words we use to define our company culture. Our core values guide us in our daily and long-term decision making. They also align with the most important professional beliefs we look for in people. Our core values are most visible in how we behave within Sana Commerce, and they lay the groundwork for how we interact with colleagues, customers and partners.
Why are core values important?
- They’re our compass for making decisions
- They provide a common language that clearly defines how to behave and what behavior to expect from others.
- They help us encourage positive behavior and provide constructive feedback for adjusting and preventing unwanted behavior.
- Defining our core values helps us recruit the right people who will likely feel at home at Sana Commerce and therefore can be their best self.
- Protecting our core values helps us maintain a great company culture while growing our global team.
How do we view core values?
- Core values don’t have to be unique in the world. There might be other companies with very similar core values. • Not everybody has to be 100% aligned with every single core value. It’s just important that there’s enough overlap to feel comfortable in the Sana Commerce team and for everyone to enthusiastically work together (it needs to feel good from both sides).
- Our core values will manifest themselves in different shapes and colors for different people. For instance, some people are more introverted, some are more extroverted, and that’s okay! It’s important to have diversity in the personalities that make up our company.
- Our core values may differ slightly across different offices — it’s the heart of the message that counts.
- Words might have different meanings in different cultures. We try to overcome this by giving a detailed explanation per core value.
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